As the cornerstone of care coordination, case managers orchestrate a complex array of responsibilities, from negotiating LOA agreements and providing IMM letters, to arranging higher levels of care (HLOC) transfers and planning discharges. Effective case management requires complete patient information and real-time updates on care coordination tasks. However, critical details can get lost or miscommunicated between inpatient, ED case managers, and the interdisciplinary team during shift changes and other interactions—leading to discharge delays, denied reimbursements, and subpar care outcomes, especially when caseloads are high.
Caringly is designed to address the challenges faced by case managers. Our user-friendly system ensures the accurate exchange of relevant information across case manager shifts and case manager-led interdisciplinary team conversations, eliminating the risk of crucial details slipping through the cracks.
Caringly flags priority cases using intelligent algorithms that consider factors such as HLOC transfers or date of discharge so that case managers can prevent costly delays.
Caringly’s safeguards and reminders ensure that case managers share vital details with the post-acute care providers (e.g. SNF, home health) and the rest of the multidisciplinary team before ending their shifts to ensure seamless continuity of care.
Optimize length of stay with Caringly’s patient throughput metrics. Caringly facilitates accurate information exchange between case managers, doctors, nurses, discharge planners, and social workers at shift change and beyond—minimizing denied or delayed reimbursements.
Caringly Q measures the quality of information exchange between providers through real-time KPIs, shift reports, and surveys so that your organization can sustain high quality handoffs, transfers, roundings, and discharges.